To All of the Ebenezers - Have a Heart

I know you are in business to make a profit - to grow, offer more, hire more, spread the economic love. It's good for everyone when you make a profit.  But at this time of the year - have a heart. In a barrage of emails starting in November, I've noticed the good ones, could-be-better ones and the I'm-taking-advantage-of-your-vulnerability ones. Learn a lesson from each...

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